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2020 Bobcat Football: Frequently Asked Questions
We understand that our season ticket holders and donors may have questions, and that those questions may change as information regarding the season evolves. Below you will find many answers, but if you have additional questions not answered below, please do not hesitate to contact either the Bobcat Ticket Office (406-994-2287) or the Bobcat Club Annual Scholarship Fund (406-994-3741). Please continue to watch your emails for updated ticket information.
I have health/financial concerns and do not feel comfortable committing to season tickets this year, but plan to return in the fall of 2021. Can I maintain my current season location(s)?
We are committed to working with each season ticket holder on their individual needs and unique situations. Please contact us directly at 994-2287.
If one or more games are canceled this year, can I receive a refund on my tickets?
If one or more games are canceled this season, your account will be credited for the number of games that did not occur. If the entire season is canceled, your account will be credited for the next football season. You also may choose to donate all or part of your ticket expenses to the Bobcat Club Annual Scholarship Fund or request a full refund.
When will I be contacted regarding my waitlist request?
At this time, the Bobcat Ticket Office is not processing any waitlist requests for the 2020 season. Fans are encouraged to request seating changes again next year.
I’m interested in being a new season ticket holder, where can I purchase seats?
Fans interested in becoming new season ticket holders for the 2020 season may contact the Bobcat Ticket Office at 994-2287 to be placed on a priority waiting list. There is a potential that new season tickets will not be offered this season if stadium capacity is reduced due to COVID-19 safety measures.
Will tailgating and parking be affected by new COVID-19 measures, or the ongoing stadium construction?
Any tailgate permit holders who might be affected by the ongoing construction project were contacted earlier this spring. At this time, we continue to work with local and state health officials on any new health-related measures in the tailgate and parking lots and will release new information when it is finalized.
When do single game tickets and mini plans go on sale?
At this time, a date for single game tickets and mini plans on-sale has not been set. Please continue to watch msubobcats.com/tickets for the most up-to-date ticket information.
What additional safety measures are being instituted at Bobcat Stadium to protect fans and student-athletes?
Bobcat Athletics staff, as well as members of our Montana State University leadership team, are meeting several times a week with state and local health officials to continue developing our COVID-19 readiness plan to announce this summer. The safety of our fans, student-athletes and staff remains our top priority.
What happens to my seats if Bobcat Stadium cannot operate at 100% capacity?
We are looking at a multitude of scenarios regarding safe seating inside Bobcat Stadium. While reduced capacity is a possibility, nothing has been confirmed and we will release information as we continue to receive more guidance from local and state health officials.
Will club access be affected this year?
While nothing is official yet, we are preparing for multiple scenarios. Should capacity at Bobcat Stadium be reduced due to COVID-19, it's likely that the club level capacity will be reduced or closed until capacity reaches 100% again.
How can I best support Bobcat student-athletes right now?
Bobcat Athletics relies heavily on the support of our season ticket holders and athletic donors. Our goal is to reduce the risk of our student-athletes receiving reduced support and opportunities to be successful. If the season is altered in any way, Bobcat Athletics will remain responsible for the educational support including scholarships, housing and wellness expenses for student-athletes. If your financial situation allows, please consider contributing in support of these incredible young men and women.
What is the best way for me to reach the Bobcat Ticket Office or the Bobcat Club staff if I have further questions or need assistance?
If you have questions or concerns beyond what is outlined above, please do not hesitate to reach out to the Bobcat Ticket Office (bto@montana.edu or 994-2287), the Bobcat Club Annual Scholarship Fund (994-3741), or members of our external team listed below:
Casey Fox, Senior Associate Athletic Director
Casey.fox2@msubobcats.com
Bethany Cordell, Associate Athletic Director
bcordell@msubobcats.com
Michelle Cook, Director of Ticketing
Michelle.cook1@montana.edu
